Security Policy

At Community & Teachers Federal Credit Union, we work diligently to ensure your security and financial safety. We want to protect your personal information, accounts, identity, and your money.

It is important to be careful when doing business online or over the phone. You should stay informed about security issues and activities that could affect your economic future.

Phishing

E-mail phishing attacks are attempts by criminals to gain access to your personal information. Criminals send spam e-mails created to sound and look like official notices. Information entered into these websites goes directly to the criminal. These e-mails and websites usually look trustworthy and convincing.

Voice Phishing (Vishing)

Voice phishing attacks are attacks by criminals to gain access to your personal information utilizing the telephone. Criminals use phone systems to call phone numbers and play an automated recording to alert the customer that their credit card or debit card has had fraudulent activity or that their account has had unusual activity. The message typically instructs customers to call a phone number immediately. When victims call, and automated system instructs the caller to enter their card information or account number using the keypad. The call can also be used to collect other sensitive personal information. A trustworthy organization will never request sensitive information in this manner.